Frequently asked questions
Are Bell Tents Waterproof?
Our Bell Tents are made from Canvas which is not a waterproof material,however all our tents have been treated with a waterproofing agent to help protect them in wet weather.
If anythings is leaning up against the sides of the Tent while it is raining it will increase the chance of water seeping through the Tent including the zippers,so we ask that you don't put any of your belongings up against the sides of the Tent to minimise rain water entering.
Our Bell Tents have been out in many heavy rain storms and have withstand the impact of torrential rain & windy conditions.
How many people fit in a Bell Tent comfortably?
A maximum of 4 people is comfortable in each Bell Tent Suite.
*Please Note: You cannot BYO or use your own bedding as this is part of our Glamping Service.
Can we bring pets to stay with us?
Even though we love all fur babies due to hygiene reasons we do not allow pets in our Bell Tent Suites.
Do we book our own campsite?
You book & pay your campsite directly with your preferred site supplier and book & pay the Glamping with us.
Feel free to check our preferred supplier page for ideas for your Getaway.
Please check with both suppliers to ensure your date/s are available with both parties and that your preferred site is in our Service area.
How much notice do you need for a Booking?
Due to us being a mobile company and that we come to you we prefer a minimum of 28 days notice for single Bell Tent bookings.
For multiple Tent Bookings we prefer a minimum of 42 days Notice to ensure time to arrange your Booking.
Please always contact us as these time frames may vary in busy periods.
*Please Note our Bell Tents are not set up permanently in any location.
Do we pay a Security Bond & how do we pay for our Glamping experience?
Yes we do require a Security Bond of $150 each Bell Tent (up to 4 Tents).
Your Security Bond will be processed within 7 days (T & C's do apply.)
For 4 or more Bell Tents or Group Booking we require a $1000 Security Bond.
Belle Glamping & Decor accepts Secure Credit Card Online Payments via the Wave Platform (fees do apply i.e. 30c per transaction & 1.77% of the Total Amount) which is directly linked on your Invoice or we also Welcome Bank Transfers.
You will receive your Security Bond Refund the same way you have paid your Invoice.
What if I need further information?
Please feel Welcome to contact us via our our Contact Form from this wepage or phone our friendly team on 0402 100 240.
What if I only would like a one night stay?
All our Bookings are for a 2 x night minimum stay.
You are Welcome to stay for 1 x night but a 2 x night fee will apply.
If you are booking 2 or more Bell Tent Suites or you are out of our Service area a 2 x night minimum fee will also apply in addition to an out of Service Delivery Fee.
Please contact us for further information.
Do you charge extra for Holiday or Peak Periods?
A 10% Fee will apply for all NSW Public & School Holidays.
Are Gift Vouchers available?
Yes, they certainly are.
You can choose Personalised Gift Vouchers from the Amounts of $50 to $500.
Please contact us on 0402 100 240 to arrange your E-Gift Voucher for your special person.
*Please Note Gift Vouchers have a 12 month expiry date from date of issue.
Can I Book Online?
You are Welcome to Book 1 x Bell Tent Booking Online providing your venue location is within our 30km Service area from Doyalson Lights or you are Booking at Glenworth Valley, otherwise please contact us for a Quotation for our out of Service area for Group or event Bookings.
**Please Note If you are Glamping at a holiday park please check that your Glamping dates are available to coincide with your Glamping Booking first.
2 or more Bell Tent s or Group Bookings cannot be Booked Online.Please contact us for a Quotation.
Glamping Campsites fees are not included in Glamping prices and they are to be booked and paid separately to Glamping Bookings.