FAQ

Do we book our own campsite?

Yes. You book & pay your campsite directly with your preferred site supplier and book & pay the Glamping with us.

Feel free to check our preferred supplier page for ideas for your Event or Getaway.

Please check with both suppliers to ensure your date/s are available with both parties and that your preferred site is in our Service area as a Service Fee does apply if you are outside of our 30km radius from Doyalson Lights NSW 2259.

Can I book online?

You are Welcome to Book & Pay Online for Glenworth Valley only and for pre arranged Wedding & Birthdays that are located in the Menu tab.

For all other Bookings please submit a Booking Request and we will email a Quote for you.

**Please Note If you are Glamping at a holiday park please check that your Glamping dates are available to coincide with your Glamping Booking first.

You are Welcome to contact us for a Quotation via our Booking Request Form.

Glamping Campsites fees are not included in Glamping prices and they are to be booked and paid separately to Glamping Bookings.

What if I only would like a one night stay?

All our Glamping Bookings have a 2 nights minimum stay requirement.

You are Welcome to stay for 1 x night but a 2 nights fee will apply.

If you are booking 2 or more Bell Tent Suites or you are out of our Service area a 2 x night minimum fee will also apply in addition to an out of Service Delivery Fee.

Please contact us for further information.

What do I bring Glamping?

For the most part, we will provide all the Glamping necessities so you don’t need to worry about packing the bulky & heavy items All you need to do is pack an overnight bag, a bath towel apart from our Deluxe Suites, food and drinks in an esky ,dinnerware, cutlery & cups.

A BBQ, Gazebo or Shelter if you have not hired one from us.

Essentials when packing during summer: hat, sunscreen, beach towel, mosquito spray (we are enjoying our Australian outdoors ) and a bag of ice to keep your food and drinks cold.

Essentials when packing during winter: thermals/long sleeve under layers, warm pj's or trackies an extra pair of socks & extra blanket/s if you feel the cold.

Can we bring pets to stay with us?

No, even though we love all fur babies due to hygiene reasons we do not allow pets in our Bell Tent Suites.

Are Bell Tents Waterproof?

Our Bell Tents are made from Canvas which is not a waterproof material, however all our tents have been treated with a waterproofing agent to help protect them in wet weather.

If anythings is leaning up against the sides of the Tent while it is raining it will increase the chance of water seeping through the Tent including the zippers, so we ask that you don't put any of your belongings up against the sides of the Tent to minimise rain water entering.

Our Bell Tents have been out in many heavy rain storms and have withstand the impact of rain & some windy conditions.

How much notice do you need for a Booking?

Due to us being a mobile company and that we come to you, we prefer a minimum of 28 days notice for single Bell Tent bookings.

For multiple Tent Bookings we prefer a minimum of 42 days Notice to ensure time to arrange your Booking.

Please always Contact us as & allow these time frames to avoid disappointment.

*Please Note our Bell Tents are not set up permanently in any location.

Do you still proceed in wet weather?

Yes we certainly do providing there are no safety risks or hazards for both our Co-workers and Guests.

Safety always comes first.

We will contact you directly should this occur.